What Is EDI-as-a-Service And How It Is a Smarter Choice?

A3Logics 24 Jul 2024


What occurs when cloud and EDI interact? You obtain
EDI as a Service, or the more effective—and significantly less costly and laborious—cloud model, which gives you the self-service capability to manage everything. Your internal backend applications (ERP, TMS, CRM, WMS, etc.) can quickly and easily communicate with the EDI-enabled stakeholders in your trading partner ecosystem when you have direct control over them.

This makes far more seamless B2B data and document flows possible throughout your revenue-critical end-to-end business processes. It includes load tender to invoice, payment to payment, and order to cash. The market for Electronic Data Interchange (EDI) software was estimated to be worth USD 1.78 billion in 2022 and is expected to expand at a compound annual growth rate (CAGR) of 12.5% from USD 1.98 billion in 2023 to USD 4.52 billion by 2030.

Having an EDI-as-a-service solution in place can help your business stay competitive, scale more quickly, and drive greater value throughout your multi-enterprise ecosystem, strengthening crucial business relationships. eCommerce is growing rapidly, and customers and partners are expecting omnichannel fulfillment capabilities. This is beneficial since EDI-as-a-service solutions make it simple to overcome the difficulties associated with “traditional” or on-premise EDI.

 

EDI: What Is It?

 

EDI stands for Electronic Data Interchange, is a set of standards. The standards define how the exchange of data will occur among two businesses that regularly do business with each other. They are sometimes known as “trading partners.”

This “information,” which could have been a purchase order, invoice, shipping notification, or medical claim, used to be printed on paper and mailed. The recipient manually entered the data into their internal systems after the document arrived, presuming it didn’t disappear en route. However, this was costly, ineffective, and unreliable; as a result, EDI services were created.

By doing away with these erratic, manual procedures, EDI services save trading partners a tonne of time. It establishes the format for data, ensuring that whole industries are in agreement. Additionally, it electronically automates data flow, ensuring secure delivery and receiving.

 

Types of EDI

 

SaaS: What Is It?

 

SaaS is a relatively new approach to access and payment for software by enterprises. Companies subscribe to software and applications created by third-party vendors, and access it via the cloud, rather than “owning” the program themselves.

 

“On-premise” or “on-prem” is a term applied to the very same kind of software that one buys, owns, and uses instead of SaaS. The on-premise software doesn’t exist on the cloud. It lives on a server—kept, rather—often retained in businesses’ offices.

 

SaaS is, in many respects, a better way to use software, as the advantages listed below demonstrate. It’s more flexible, less demanding, and, all things considered, less costly. Thus, it should come as no surprise that the SaaS market is expanding rapidly worldwide. At a compound annual growth rate of 27.5%, it is projected to soar from $130.69 billion in 2021 to $716.52 billion in 2028.

 

EDI-as-a-Service: What is it?

 

With the advantages of agility, simplicity, and ease of integration,  EDI-as-a-service is a 21st-century EDI overhaul that essentially attempts to bring about digital supply chain transformations. When we discuss  EDI-as-a-service we are referring to cloud-based solutions that are inclusive and adaptable. They usually function in a hybrid manner, combining several EDI formats with the advantages of managed services and software-as-a-service.

 

Although the terms hybrid EDI and SaaS are sometimes used interchangeably, neither fully captures the range of capabilities that are provided by EDI-as-a-Service. Instead, this focus combines the most advantageous aspects of several EDI support service options into a single system, such as:

 

Furthermore, EDI-as-a-service deploys managed services as needed to assist in delivering EDI outputs “as-a-service” and uses SaaS capabilities to streamline access to EDI support. The simplicity with which these inclusive procedures enable even unpredictable supply chains could soon become a make-or-break factor when it comes to agility and strategic planning. In light of this, EDI-as-a-service is a crucial component of finally putting supply chains and ongoing support at the forefront of business.

 

Challenges with On-Premise EDI

 

The following list of typical problems that businesses encounter with “old school” EDI systems explains why switching to a cloud-based EDI solution  for B2B supply chain now makes so much sense:

 

Increasing Prices

 

It might be costly to maintain outmoded and legacy EDI systems. Owning EDI-managed services and software means that managing it all takes a variety of human and financial resources within the company. In addition, the hours and expenses associated with maintenance accumulate quickly when something goes wrong. 

 

Scalability

 

Even though EDI is a widely used, standardized data format, you must be able to support the EDI needs of the other participants in your digital ecosystem. Many trading partners have different criteria, even for conventional EDI. When your organization expands, outdated, in-house, or one-off EDI-managed services won’t be able to handle all the data needs needed to be a member of your ecosystem.

 

Absence of Automation

 

Because traditional EDI mapping solutions cannot natively interface EDI with an ERP or CRM for end-to-end processing, they are typically rather restrictive and limited to performing certain EDI services. It is one thing to automate EDI transmission; it is another to automatically convert EDI into the necessary internal format. Businesses attempt to solve it by slamming people and physical resources at the issue, but this approach is scalable, inefficient, and takes a lot of time.

 

Intricacy

 

The volume of errors that occur from their EDI transactions might overwhelm businesses. Furthermore, without the appropriate technology, certifying each segment to make a transaction EDI-compliant might be difficult. Now contrast these drawbacks with a few of EDI as a Service’s clear advantages:

 

Cost-Reduction

 

Because your company won’t need to invest in all the servers, operating systems, and qualified personnel that were necessary in the past, you’ll pay less upfront with EDI as a service. Plus, you’ll enjoy predictable ongoing expenditures depending on consumption rates and subscription fees, so you’ll always know where your money is going.

 

Deployment Simplicity

 

The ability to link with other corporate systems and applications, like ERP, to automate EDI order processing or full end-to-end business cycles, such as order to cash and procure to pay, is one of the main advantages of contemporary managed EDI providers for B2B integration. In addition, updates are “pushed” to you immediately via the cloud, so there’s virtually no software to manage. Also, it is quicker and easier to implement. 

 

Accessibility

 

Your EDI-as-a-service solution may be accessed by you and, if preferred, your important trading partners at any time, from any location, on any device, thanks to its cloud-based architecture. Additionally, by onboarding new trading partners up to 300% faster—often with pre-built connectors from a large library of options. You can also increase the scalability of the ecosystem. 

Now that you are aware of some of the disadvantages of “old school” EDI as opposed to contemporary, cloud-based EDI solutions, how can you decide which EDI solution provider is best for your company to work with?  

 

EDI as a service vs. on-premise

 

Depending on their interests and organizational structure, companies wishing to deploy EDI have a variety of strategies. They have the option of using an outside EDI provider (SaaS EDI) or setting up and maintaining their own on-premise EDI solution in this section let’s compare the differences between EDI-as-a-service and on-premise EDI:

 

Feature EDI SaaS (Software as a Service) On-Premise EDI
Deployment Cloud-based, accessed over the internet Installed and managed on internal servers
Management Managed by an external EDI provider Managed in-house by the internal IT team
Maintenance & Updates Handled by EDI provider Handled in-house
Technical Skills Required Minimal, provided by EDI provider High, requires in-house technical expertise
Accessibility Accessible remotely via a web browser or API Limited to the internal network
Cost Lower overhead, subscription-based Higher overhead, significant upfront investment
Scalability Easily scalable, flexible Less flexible, limited by internal resources
Server & Storage Cloud-hosted, no internal servers needed Requires internal servers and storage
Suitability for SMEs More accessible and affordable Often out of budget for smaller organizations
Technology Modern, utilizes the latest cloud technologies Older, often considered legacy systems

 

The Main Advantages of SaaS EDI

 

Let’s take a look at the main advantages of EDI as a service:

 

Simplify the procedures for communication

 

The most common grievance we receive from clients is that they are unable to spend enough time on their business. Rather, they are spending too much time following up through various communication channels. EDI as a Service solutions provide the chance to combine these exchange procedures. Communication flows can also be linked into a multifunctional, all-in-one platform with cloud-based EDI services.

 

Fulfill the requirements of the new business processes.

 

Customers may manage their whole supply chain and business activities from a single interface by integrating an EDI-as-a-service solution into an all-in-one style B2B platform or by adapting it to work with all different kinds of device formats. Furthermore, this platform is regularly updated and maintained, enabling the addition or removal of features as needed. More flexibility and adaptability are possible with cloud-based solutions in every aspect. Particularly, when it comes to modifying corporate procedures to accommodate shifting market conditions.

 

Several features

 

A lengthy list of crucial features, including flow monitoring, message archiving, connection protocol management, system alarms and warnings, and additional advantages like KPI and analytics reporting, B2B network management, e-invoicing, digital archiving, and collaborative portals, are typically included with EDI as a Service solution. All of this is available via a single, user-friendly client interface.

 

Lowering of total expenses

 

Customers can select from a variety of price options, and client-specific SLAs are created and adjusted to meet client needs. In essence, EDI-as-a-service solutions provide scalable pricing alternatives and eliminate the need for pricey gear and software.

 

Regular upkeep and improvements

 

The risk of device obsolescence is also eliminated when moving to an EDI as a Service solution because external updates and maintenance are regularly performed on the system. This shifts accountability from your IT team to the EDI service provider, who must now make sure their clients are utilizing all of the features that are provided.

 

Safety and adherence

 

High-level security protocols are included in every EDI as a Service platform to guarantee consistent data protection. These solutions also guarantee that all technical certifications (ISO) are current, enable access to be configured and managed, and adhere to national and international legislation and guidelines (e.g., HIPAA, Sox, etc.) as needed. The fact that the supplier handles everything is a significant benefit.

 

Scalability of performance

 

Nothing is more frustrating than having your technology and software fall behind as your organization grows. EDI as a Service‘s ability to be readily expanded to meet production needs and adjust to peak and off-peak hours is one of its many advantages. Scalable payment plans are supported by the configuration of SLAs.

 

Enhanced client support

 

Depending on your contract, you can also expect varying degrees of multilingual support and maintenance if you choose a cloud-based solution and outsource your EDI requirements from top EDI providers. Because SaaS platform suppliers have an incentive to continuously surpass their competitors in terms of customer support, you may anticipate a wide range of extra services, such as risk management, migration, and staff training initiatives. Typically, a standard EDI service provider would not offer these kinds of regular services.

 

Types of SaaS

Five Considerations for Evaluating a SaaS EDI solution

 

The greatest supply chain management requires a service provider who understands your objectives. It’s not always simple to find the ideal EDI as a Service to support integrations. There are a few useful methods to choose the right EDI service provider for your company. From highest priority to lowest priority, these are the things you should be searching for.

 

Requirements for Compliance

 

Your trading partners’ compliance standards should be known to your EDI as a Service. Whether they be label specifications or EDI specifications. It must offer support and customizations as well. 

 

Time of implementation

 

Selecting the appropriate EDI-as-a-service can help shorten the turnaround time. Find out how long it takes for the service to integrate with trading partners and the ERPs and WMSs that your business currently uses.

 

EDI quantity

 

The EDI transactions you make now and in the future ought to be supported by the EDI as a Service. If you intend to scale your EDI traffic up or down, it shouldn’t cause any issues. It ought to change to fit your EDI volume. 

 

Client assistance

 

Support, despite being fourth on the list, is the most important factor in resolving EDI problems. Your company’s growth may be impacted by subpar customer service. Verify that the EDI service you choose has professionals who respond to your questions promptly. 

 

Costing

 

Despite being significantly more sophisticated in their use, EDI as a Service is somewhat less expensive than conventional EDI provider options. You can still evaluate different EDI solutions, though, to choose which one best suits your needs and is the most affordable. 

 

Conclusion

 

That’s all there is to know about how EDI-as-a-service can help you achieve long-term company viability and full ecosystem enablement. It’s an essential strategy for today’s dynamic, cloud-based B2B, eCommerce-driven environment where partners and customers have high expectations and where the agility of your supply chain can significantly impact your competitiveness. 

 

Top EDI companies can use EDI-as-a-service to combine all the advantages of cloud computing and EDI into a single piece of software. Any kind of EDI solution improves speed, efficiency, and visibility; the cloud delivery component amplifies these benefits. When you factor in low expenses, upkeep, and time-to-benefit, EDI-as-a-service starts to appeal to a lot of companies.

 

FAQs

 

What is EDI-as-a-service?

 

EDI-as-a-service is a cloud solution. It automates the exchange of standard business documents between trading partners. Therefore, no on-premise EDI infrastructure is there for its maintenance. A business is thus enabled to efficiently streamline its supply chain communications.

 

How does EDI-as-a-service differ from traditional EDI?

 

Traditional EDI typically requires on-premise infrastructure. It calls for huge up-front investments and internal technical expertise to manage and maintain the system. Being cloud-based, EDI as a Service would reduce the amount of physical hardware and internal resources required, and provide scalability, flexibility, and ease of management.

 

Q3: What are the key benefits of using EDI-as-a-service?

 

The key benefits of EDI-as-a-service include:

 

  • Reduced upfront costs and lower total cost of ownership
  • Enhanced scalability and flexibility
  • Simplified implementation and maintenance
  • Improved data accuracy and transaction speed
  • Access to advanced features and integrations without additional complexity

 

Q4. Can any EDI-as-a-service provide enough services to small businesses?

 

Yes, EDI-as-a-Service fits quite well with small businesses. It is pocket-friendly and easy to use for a smaller enterprise managing its supply chain processes. Since it is a cloud solution, it eliminates huge upfront investments and massive in-house technical abilities.

 

Q5. How secure is EDI-as-a-service?

 

Normally, EDI-as-a-service providers will put in place quite strong security measures for the protection of data through encryption techniques, secure data protocols for transmission, and regular security audits. Through this, detrimental evidence concerning business information will be highly avoided, therefore remaining confidential with zero chances of data breaches.

 

Q6: Can EDI-as-a-service integrate with existing business systems?

 

Of course, EDI-as-a-service can be integrated with most business systems. It includes, but is not limited to, ERP, CRM, and WMS. These are responsible for the free flow of data between different business functions.